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Privacy Policy

Effective Date: 01/12/2025

MovX Group Ltd, trading as Rebound LAB and Fit ESCAPE (“we”, “us”, “our”), is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MovX Group Ltd is a private limited company registered in the United Kingdom.

We provide health, fitness, and wellbeing services including:

  • Instructor training and certification programs

  • Group classes, workshops, and private coaching

  • Fitness holidays and wellness retreats (Fit ESCAPE)

  • Public events, festivals, and promotional activities

  • Online services, booking systems, and communications

For data protection purposes, MovX Group Ltd is the data controller of your personal data.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

👤 Identity Data

Name, date of birth, gender

📞 Contact Data

Email address, phone number, home address, emergency contact details

📋 Booking & Participation Data

Event/training selections, fitness background, travel details, accommodation preferences, insurance information

🩺 Health & Accessibility Data (Special Category Data)

Medical disclosures, injuries, allergies, dietary requirements, accessibility needs (collected only where necessary and with your explicit consent)

💻 Technical Data

IP address, browser type, device information, website usage

📩 Marketing & Communications Data

Preferences for receiving marketing communications

3. How We Collect Your Data

We collect personal data through:

  • Website forms (bookings, applications, enquiries)

  • Email, phone, and messaging platforms (e.g. WhatsApp, Instagram, Facebook)

  • Third-party booking or ticketing platforms

  • In-person interactions at events, training, and retreats

  • Website analytics and cookies

4. How We Use Your Data

We use your personal data to:

  • Process bookings and deliver services

  • Manage your participation, including travel and accommodation (where applicable)

  • Ensure your health, safety, and accessibility needs are met

  • Communicate important information (confirmations, updates, support)

  • Issue certifications, invoices, and records

  • Improve our services and customer experience

  • Send marketing communications (where you have opted in)

  • Comply with legal and regulatory obligations

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity – to deliver services you have booked

  • Consent – for marketing and health-related data

  • Legal obligation – for compliance with legal requirements

  • Legitimate interests – to operate and improve our business

6. Data Storage & Retention

Your data is stored securely using appropriate technical and organisational measures.

We retain personal data only for as long as necessary to:

  • Deliver our services

  • Maintain records (e.g. certifications, bookings)

  • Comply with legal and tax obligations

When no longer required, your data will be securely deleted or anonymised.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

  • Instructors, contractors, and team members (for service delivery)

  • Accommodation, travel, and event partners (Fit ESCAPE only where necessary)

  • Booking platforms, payment providers, and IT systems

  • Professional advisers (legal, insurance, accounting)

  • Authorities where required by law

All third parties are required to process your data securely and lawfully.

8. International Data Transfers

Where services are delivered internationally or where we use global service providers, your data may be transferred outside the UK.

In such cases, we ensure appropriate safeguards are in place, including:

  • UK adequacy regulations

  • Standard Contractual Clauses (SCCs)

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
📧 reboundlab.uk@gmail.com

10. Marketing Communications

You will only receive marketing communications if you have opted in.

You can unsubscribe at any time via:

  • The unsubscribe link in emails

  • Direct request via email

11. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyse traffic.

For full details, please refer to our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on our website with a revised effective date. Continued use of our services indicates acceptance of the updated policy.

13. Contact

If you have any questions about this Privacy Policy or your data:

MovX Group Ltd – Rebound LAB / Fit ESCAPE
📍 United Kingdom
📧 reboundlab.uk@gmail.com
🌐 www.reboundlab.co.uk

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