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Services Terms & Conditions
 

Effective Date: 16/09/2025

These Terms & Conditions (“Terms”) apply to all services offered by Rebound Lab and its affiliated brand Fit Escape, including but not limited to:

  • Private 1-2-1 sessions

  • Group classes, workshops, and instructor training programmes

  • Fitness retreats, wellness holidays, and fitness escapes

  • Events, festivals, parades, and public appearances

  • Use of our website(s), online platforms, and communication channels

By booking, registering, or participating in any of our services, you agree to be bound by these Terms in accordance with UK law.

 

1. Who We Are

Rebound Lab (“we”, “us”, “our”) is operated by Agnese Bluma, offering independent instructor training, fitness education, events, and health-focused retreats. We are based in the UK and operate primarily there in various towns and cities but may also host international sessions on request, as well as events, and fitness holidays.

 

2. Eligibility

To participate in our services, you must:

  • Be at least 18 years old (unless otherwise stated; some family events may allow minors with parental/guardian supervision).

  • Be physically capable of participating in moderate to high-impact activity.

  • Provide accurate and truthful information during registration.

  • Disclose (voluntarily) any relevant medical conditions to help us ensure your safety.

We strongly recommend consulting a medical professional before beginning any new physical activity.

 

3. Use of Our Website

By using our websites, forms, and communication channels, you agree to:

  • Provide accurate and honest information.

  • Not misuse or disrupt our platforms for unlawful purposes.

  • Not attempt to gain unauthorised access to any data.

We may suspend or terminate access if these rules are violated.

 

4. Booking & Payment

  • Bookings can be made via phone, email, website forms, or social media channels.

  • A deposit or full payment may be required to secure your place.

  • All fees are non-refundable unless otherwise stated.

  • Accepted payment methods: Bank transfer, card payments, cash (in person only).

Retreats & Holidays: Special booking conditions apply, including deposit requirements and staged payments. Specific cancellation policies will be shared at the time of booking.

 

5. Cancellations & Changes

Our Right to Cancel or Reschedule
We may cancel or reschedule services due to circumstances outside our control (e.g. illness, venue closure, low numbers, extreme weather, strikes, pandemics, government restrictions). In such cases, you may be offered:

  • A full refund, or

  • A transfer/credit to another service.

Private Sessions

  • May be rescheduled with at least 24 hours’ notice.

  • Cancellations within 24 hours are non-refundable.

Workshops / Instructor Training

  • A 14-day cooling-off period applies from the date of booking.

  • Refunds within this period are subject to a £19.99 admin fee.

  • After the cooling-off period, no refunds are issued. Transfers may be offered at our discretion.

Events, Festivals & Public Performances

  • Tickets and bookings are generally non-refundable.

  • If we cancel, you may request a refund or transfer.

Retreats & Fitness Holidays

  • Deposits are non-refundable.

  • Balance payments must be made by the deadline stated in your booking confirmation.

  • Cancellation fees apply depending on notice given (details provided upon booking).

  • We recommend purchasing comprehensive travel and medical insurance.

 

6. Health, Safety & Participation Rules

Participation in physical activity carries inherent risks. By enrolling, you confirm that you:

  • Are fit and able to participate at your own risk.

  • Will follow all safety guidance and instructions.

  • Will not participate if unwell or contagious.

  • Accept that injuries may occur from physical activity.

You are responsible for:

  • Wearing suitable attire and footwear.

  • Using equipment safely and correctly.

  • Your personal belongings at events, retreats, or venues.

We reserve the right to remove anyone engaging in unsafe, disruptive, or disrespectful behaviour without refund.

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7. Instructor Training Certification & Renewal

  • Certification is awarded only upon meeting assessment standards.

  • Retakes must be completed within 3 months (first 3 attempts free, then £49 per attempt).

  • Certification is valid for 2 years from the date of issue.

  • Renewal is required within 3 months of expiry to remain licensed and to continue using Rebound Lab branding.

  • Renewal may include in-person workshops, online refreshers, or video submissions.

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8. Retreats & Fitness Holidays - Additional Terms

  • You are responsible for arranging your own travel to and from the retreat location unless otherwise specified.

  • You must hold valid travel documents, visas, and insurance.

  • We accept no liability for missed travel connections, flight cancellations, or delays.

  • Accommodation standards and inclusions will be specified in your package.

  • Participation in activities (fitness, excursions, cultural experiences) is voluntary and at your own risk.

 

9. Intellectual Property

All content (logos, text, videos, training manuals, branding) is our property or licensed to us. It may not be copied, shared, or distributed without prior written permission.

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10. Liability & Insurance

To the fullest extent permitted by law, we are not liable for:

  • Loss, theft, or damage of personal property.

  • Injury caused by failure to follow instructions or misuse of equipment.

  • Indirect or consequential losses.

We maintain public liability insurance, but we recommend you obtain personal insurance covering travel, health, and cancellation.

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11. Data Protection & Privacy

Your data is collected and processed under UK GDPR and the Data Protection Act 2018. We use your information only for communication, bookings, training, and certification. See our Privacy Policy for full details.

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12. Media, Photography & Promotion

By attending our services, you acknowledge that photos and videos may be taken for promotional purposes. If you do not wish to be included, please notify us in advance in writing.

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13. Communication & Social Media

We communicate via email, phone, and social media. While we aim to respond promptly, we cannot be held responsible for missed messages caused by technical or platform issues.

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14. External Links

Our websites may contain third-party links. We are not responsible for their content or practices.

 

15. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

16. Changes to These Terms

We may update these Terms at any time. Updated versions will be published on our websites. Continued use of our services indicates acceptance of the revised Terms.

 

17. Contact Us

If you have any questions about these Terms & Conditions, please contact us at Rebound Lab:
📧 reboundlab.uk@gmail.com
🌐 www.reboundlab.co.uk
📱 Social Media: Rebound Lab Official

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By registering, booking, or participating in any Rebound Lab service, you confirm that you have read, understood, and agreed to these Terms & Conditions.​

Instructor Training – Terms & Conditions

 

1. Introduction

These Terms & Conditions govern participation in the Rebound Lab Instructor Training Programme (“Programme”) delivered by Rebound Lab approved Trainers in the United Kingdom. By enrolling, participants (“Trainees”) agree to abide by these terms.

 

2. Eligibility & Registration

  • Trainees must be at least 18 years old.

  • All applicants must complete a registration form and provide valid ID.

  • Acceptance is subject to availability and meeting entry requirements.

 

3. Payment Terms

  • No VAT is charged.

  • Full payment is required before the Programme begins.

  • Instalment plans may be available upon request.

 

4. Cancellations & Refunds

a) A 14-day cooling-off period applies post-registration. Cancellations within this period receive a full refund minus a £19.49 admin fee;
b) No refunds are issued after the 14-day period or for non-attendance;
c) Transfers to future sessions are at Rebound Lab discretion and only for valid reasons.

 

5. Participant Responsibilities

a) Follow all instructions and safety regulations.
b) Use original Kangoo Jumps shoes and equipment responsibly.
c) Adhere strictly to the Code of Conduct. No refund will be issued if asked to leave.
d) Do not attend under the influence of substances or medications affecting performance. No refund will be issued if asked to leave.
e) Dress appropriately: sportswear, high-support sports bra, calf-length cotton socks, no jewellery.
f) Follow all safety, fire, and emergency instructions.
g) Do not attend in-person if ill with contagious illnesses (e.g., COVID-19).

 

6. Certification / Licensing

a) Certification or licensing is not guaranteed unless assessment criteria are met.
b) Participants have 90 days to retest (3 free attempts; £49 per attempt thereafter).
c) Licensing is valid for 2 years and must be renewed within 6 months of expiry. Otherwise, full retraining is required.

 

7. Intellectual Property

All training materials are for personal use only. Reproduction or distribution of this content without explicit written consent is illegal and may result in legal action.

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8. Liability Waiver

a) Participation is at your own risk. The Organizer is not liable for injuries or losses unless caused by negligence.
b) Personal belongings are your responsibility.

 

9. Code of Conduct

a) Respect towards instructors and other participants is mandatory.
b) Disruption or unsafe behaviour may result in removal without refund.

c) Strictly must follow training start and finish time. No refund will be issued if this is not met and asked to leave.
c) Children or visitors may attend only with prior written permission and remain your responsibility.
d) No smoking, vaping, or chewing gum is allowed on premises.

 

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

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