top of page

General Service Terms and Conditions

​

These General Service Terms and Conditions ("Service Terms") apply to all services, activities, events, programs, and products provided by MovX Group Ltd, trading as Rebound LAB and Fit ESCAPE. By booking, registering for, attending, or participating in any service, including the Rebound LAB Instructor Training (the "Program"), you confirm that you have read, understood, and agree to be legally bound by these Service Terms. These Terms apply in addition to our Website Terms & Conditions.

1. Company Details

MovX Group Ltd is a private limited company registered in the United Kingdom.

  • Trading brands: Rebound LAB, Fit ESCAPE

  • Directors: Agnese Bluma (United Kingdom) and Tatjana Sperber (Germany)

All events, services, programs, and projects are independently created, owned, and operated by MovX Group Ltd. Rebound LAB certifications are private training certifications and do not constitute regulated UK qualifications. All rights are reserved.

2. Scope of Services

These Service Terms apply to all offerings, including but not limited to:

  • Private one-to-one and one-to-two training sessions

  • Group classes, workshops, and instructor training programs

  • The Rebound LAB Instructor Training Programs

  • Fitness retreats, wellness holidays, and fitness escapes

  • Events, festivals, parades, demonstrations, and public appearances

  • Online education, digital content, licensing, and certification programs

3. Eligibility, Registration and Acceptance

To participate in any service, you must:

  • Be at least 18 years of age unless otherwise expressly stated

  • Complete all required registration forms and provide valid identification upon request

  • Meet any stated entry or prerequisite requirements

Acceptance onto any program, training, or event is subject to availability and our approval. We reserve the right to refuse participation where requirements are not met.

4. Health, Fitness and Medical Responsibility

Participation in fitness, training, and wellness activities involves inherent physical risks.

You confirm that you:

  • Are physically and medically fit to participate in moderate to high-impact physical activity

  • Have sought medical advice where appropriate before participating

  • Participate entirely at your own risk

Disclosure of medical conditions is voluntary but strongly encouraged. Failure to disclose relevant information may limit our ability to support your safety. You must not participate if you are injured, unwell, contagious, or under the influence of alcohol, drugs, or medication that may impair performance or judgement.

5. Bookings, Fees and Payment

  • Full payment is required before the commencement of any program, event, or training unless otherwise agreed in writing

  • Instalment plans may be offered at our discretion

  • No VAT is currently charged

All prices are stated in GBP unless otherwise specified. Unless expressly stated otherwise, all fees are non-refundable.

6. Cancellations, Refunds and Transfers

Cooling-Off Period (Training and Programs)

Where applicable under UK Consumer Contracts Regulations 2013, a 14-day cooling-off period applies from the date of registration.

  • Cancellations within this period will receive a refund minus a £19.99 administration fee

  • No refunds are issued after the cooling-off period or for non-attendance

Transfers

Transfers to future sessions, programs, or events are offered solely at our discretion and only for valid reasons. Transfer approval is not guaranteed.

Our Right to Cancel or Amend

We reserve the right to cancel, reschedule, or amend services due to circumstances beyond our reasonable control, including illness, venue unavailability, low participant numbers, extreme weather, strikes, pandemics, or government restrictions. Where we cancel, you will be offered a refund or a transfer/credit. We are not liable for any travel, accommodation or related costs in the event of cancellation or rescheduling.

7. Participant Responsibilities and Conduct

All participants must:

  • Follow all instructions, safety guidance, and regulations provided by instructors or organisers

  • Use appropriate, safe, and well-maintained footwear and equipment

  • Dress appropriately for training, including sportswear, a high-support sports bra, calf-length cotton socks, and no jewellery

You must not:

  • Attend under the influence of alcohol, drugs, or performance-impairing medication

  • Attend in person if suffering from a contagious illness

  • Smoke, vape, or chew gum on the premises

Strict adherence to start and finish times is required. Failure to comply may result in removal without refund. Children or visitors may attend only with prior written permission and remain entirely your responsibility.

8. Code of Conduct

Respectful behaviour towards instructors, staff, and other participants is mandatory.

Disruptive, unsafe, or disrespectful behaviour may result in immediate removal from the service or programme without refund.

9. Instructor Training, Certification and Licensing

  • Certification or licensing is awarded only upon successful completion of all required assessment criteria. Participation alone does not guarantee certification.

  • Participants who do not meet the required standard during the training will have up to ninety (90) days to complete reassessment requirements. Up to three (3) reassessment attempts are included. Any additional attempts may be subject to an additional fee.

  • Certification is issued on completion of the programme and is subject to ongoing compliance with the Rebound LAB Continuous Professional Development (CPD) framework.

  • To maintain active instructor status, instructors are expected to engage in CPD on an ongoing basis. Where sufficient CPD activity is not demonstrated, renewal may be required after a period of two (2) years, which may include refresher training or reassessment.

  • Where certification has expired or CPD/renewal requirements have not been met within the specified timeframe, the organiser reserves the right to require full re-training before certification can be reinstated.

  • Use of Rebound LAB branding, intellectual property, and instructor status is permitted only while certification remains valid and the instructor is in good standing within the CPD framework.

10. Retreats, Travel and International Services

Unless expressly stated otherwise:

  • Participants are responsible for arranging and funding their own travel

  • Valid passports, visas, and insurance are required

  • We accept no liability for travel disruptions, delays, or missed connections

Participation in all retreat activities, excursions, and experiences is voluntary and undertaken at your own risk.

11. Intellectual Property

All training materials, manuals, videos, programs, logos, and branding are the intellectual property of MovX Group Ltd. Materials are provided for personal use only. Any copying, reproduction, distribution, resale, or commercial use without prior written consent is strictly prohibited and may result in legal action.

12. Liability and Assumption of Risk

Participation is entirely at your own risk. To the fullest extent permitted by law, MovX Group Ltd shall not be liable for injury, loss, or damage arising from participation in services, except where caused by proven negligence. Personal belongings remain your sole responsibility.

Nothing in these Service Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

13. Insurance

We maintain appropriate public liability insurance. Participants are responsible for arranging their own personal, travel, medical, and cancellation insurance where appropriate.

14. Data Protection

Personal data is processed in accordance with UK GDPR and the Data Protection Act 2018 and is used solely for administration, bookings, training, certification, and legal compliance.

15. Photography and Media

Photographs and video recordings may be taken during services for marketing and educational purposes. If you do not wish to appear, you must notify us in writing prior to participation.

16. Communications

We communicate via email, telephone, and social media platforms. We are not responsible for missed communications caused by technical issues or third-party platforms.

17. Governing Law and Jurisdiction

These Service Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

18. Changes to These Terms

We reserve the right to amend these Service Terms at any time. Updated versions will be published on our website. Continued participation constitutes acceptance of the revised terms.

19. Contact Details

MovX Group Ltd - Rebound LAB / Fit ESCAPE
Email: movxgroup@gmail.com / reboundlab.uk@gmail.com
Website: www.reboundlab.co.uk
Social Media: Rebound LAB Official / Fit ESCAPE Official

 

By booking, registering, or participating in any service provided by MovX Group Ltd, you confirm that you have read, understood, and agreed to these General Services Terms and Conditions. Participants may be required to agree to a Health & Fitness Waiver prior to participation.

bottom of page